TCN, a leading provider of cloud-based contact center solutions, today announced remarkable company growth and global ...

TTEC is now recruiting for a slate of multilingual customer service jobs at their international office in Athens, Greece.

TTEC, a global leader in Business Process Outsourcing (BPO) and Customer Experience (CX) technology and services, announces ...

Vertical Growth, Geographic Expansion, Industry Recognition and Transformative Technologies Drive Unprecedented Success ...

“We are constantly looking at new ways to bring better and more service to our customers through research ... Vodafone knew that by empowering its call center employees with cutting-edge tools and ...

TTEC, a global leader in Business Process Outsourcing (BPO) and Customer Experience (CX) technology and services, has announced it is expanding ...

A well-crafted call center script not only provides structure but also enhances the overall customer experience. While many believe that scripts make conversations sound robotic, the right approach to ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

In today’s fast-paced business landscape, customer experience stands out as a key differentiator. Key Takeaways Call centers serve as the primary cus ...