You pause and smile, a flicker of connection sparking before your mind catches up: it's not a person on the other end.

I am shocked and profoundly disappointed that President Donald Trump exploited this moment of national tragedy and fear for ...

Advisors who volunteer their time say they are better able to relate to clients when they actively listen, avoid assumptions ...

By blending human compassion with technological innovation, Israel can create a mental health system that not only heals but ...

The trend toward omnichannel communication in contact centers is reflective of a broader shift towards digital customer ...

CEO in 2025, offering insights on leadership, innovation, and strategy to help them navigate challenges and thrive.

Many of us must stand in the limelight – leading teams, directing work, delivering speeches, hosting workshops, winning ...

Solely, the La Jolla-based fruit snack company, has officially joined PETA’s “Eat Without Experiments” program—making it ...

Artificial Lawyer and Juro are hosting a thought-provoking webinar on Feb 26 at 2PM GMT, on ‘The limits of AI: Are there any ...

A local tech innovator and former refugee had no place to call home for 30 years. Here’s how she suggests helping our ...

French councils are facing backlash for spending taxpayer money on environmental training courses where staff members pretend ...