Amidst the regular calls by the different stakeholders on the government to designate some of the domestic airlines as flag carriers, it is being argued that for the domestic carriers to enjoy such ...
The Federal Competition and Consumer Protection Commission (FCCPC) has tasked telecom operators to ensure quality service delivery, in view of the recent 50 percent tariffs hike. A statement on ...
Customer service is meant to resolve issues and foster trust, but it becomes a source of frustration and disappointment for many. From endless hold times to system glitches that leave you hanging in ...