The change in technology over the last 20 years has been transformational and, in many ways, has spoiled customers, claims ...

BlinkIt has claimed it will deliver Xiaomi and Nokia phones in ten minutes. However, previous delivery problems at BlinkIt ...

Investors can benefit from TDS' preferred shares trading below par with attractive yields and potential for price ...

“We’ve got about 90 gigawatts [of data centers] globally in 2023, and that’s going to increase to over 185 gigawatts by 2028, ...

Tax rises at the next budget are a "good bet", economists have suggested, after government borrowing reached its highest ...

Success in today’s fast-paced corporate climate requires good communication. Communication between team members and clients ...

Once viewed as cost centers focused solely on efficiency, contact centers are now emerging as pivotal value centers that enhance brand loyalty and lifetime customer value. Is AI helping? You bet.

Utility Week Intelligence’s recent roundtable with our partner EXL explored the impact of AI and data on contact centres and the customer experience. Here’s what we learnt.

Hospital bed rentals are important for people who need care at home. These beds help patients feel comfortable and safe.

RingCentral has good growth prospects, especially in its call center division. This combined with a very depressed valuation ...

In the vast world of online gambling, discovering a reputable online casino is essential for ensuring a secure and pleasurable gaming experience, particularly for slot game enthusiasts. The multitude ...

The British energy company promises 'quality you can trust,' so we've quizzed customers to find out if the brand truly ...