Learn exactly how automatic speech recognition allows call centers to take advantage of voice data and better serve customers ...

IVR testing is a critical part of ensuring your system performs as it should. Automated testing is ideal, so long as it is ...

Investigation of the use-after-free vulnerability is ongoing, but organizations and individual users can update the Firefox ...

Japan and South Korea investigate foreign AI dominance, reflecting APAC's growing concerns about competition in AI markets ...

The crypto exchanges’ facial recognition tests require brief proof that the person is present in front of the camera. The ...

The Internet Archive, a non-profit digital library best known for its Wayback Machine, has disclosed a major data breach ...

You can pay every time you need to create or update an IVR recording — or you can use this guide to make your own in a few ...

The 2024 Cybersecurity Attitudes and Behaviours Report has revealed errant cybersecurity behaviours in Australia, including ...

Discover the best free marketing budget templates for Smartsheet, monday.com, ClickUp, Google Sheets, and Excel.

The CEO of Australian tech start-up Dovetail has backed the need for AI regulation to ensure the booming technology is not ...

An unidentified attacker snuck in by creating two new user accounts. Fidelity Investments assures customers their investments ...

As of 2023, women make up only 20% and 25% of the cybersecurity workforce, according to training body ISC2. New research from ...