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Scored 4.5 out of 5 in Gartner Peer Insights – 2nd highest in industry Named leader in the Forrester Wave™️ for Cloud Contact Center Acquisitions: Inference Solutions (IVA) and Virtual Observer (WFO)

CRM Integration: Built-In Integrations for Leading CRMs. Five9 provides robust pre-built integrations with leading CRM solutions — Salesforce, Oracle, Microsoft, Zendesk, NetSuite, and Velocify — so that agents have the information they need to make customers happy.

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5 Ways Financial Services Is Realizing ROI from AI Investment AI is reshaping customer service in financial services, driving faster resolutions, and deeper personalization. Learn the five proven ways industry adopters are turning AI investments into measurable ROI here at Five9.

Ensure that users have permission to download the software that they need. Important: If you use desktop shortcuts, delete it and download the new software at https://login.five9.com. The Five9 Release Softphone update considers the Call Center setup scenario.

2025年1月7日 · These 5 companies rose to the top as finalists for the CX Leader of the Year category in Five9’s New Era of CX Awards. Learn more here.

Hello i am trying to configure something within the attached ivr script to check how many calls are in the queue, and if over a certain number it should play a prompt, for example if there are over 5 callers in the queue, it should say a message, how can i configure this in the ivr script please, you will be able to see, i tried to use an if ...