Jay Baer grows businesses by discovering how you can out-perform your competitors. Jay uses his comprehensive consumer research approach, and combines it with massive expertise gained from advising more than 700 brands. The result is real, proven, viable advice that makes businesses better.

Jay is a renowned global business strategist and serial entrepreneur who teaches you precisely how to gain more customers and keep more of the customers you've already earned. Every Jay Baer presentation is a customized, high-value business consulting session, conducted while holding a microphone.

An Arizona native, Jay spent 25 years visiting Mexico and learning the magic of how tequila is made, marketed, and sold. Now, in addition to his “day job” as a keynote speaker and strategist, he’s one of the world’s most influential tequila influencers. ‍ Mixing tequila teaching and tequila reviews, he entertains and informs hundreds ...

Jay Baer is the New York Times best-selling author of seven books "An important mix of deep & wide research, helpful customer advocacy stories, mnemonic constructs to help you remember the salient points, and an easy to read writing style that won't put you to sleep.”

Jay Baer grows businesses by discovering how you can out-perform your competitors. Jay uses his comprehensive consumer research approach, and combines it with massive expertise gained from advising more than 700 brands. The result is real, proven, viable advice that makes businesses better.

See Jay in Action The World's Most Inspirational Business Growth & Customer Experience Expert. Audiences say Jay Baer does more to help them build their business than any other speaker, author, researcher.

Jay's Faves. Struggle to have a conversation with family or friends that doesn't devolve into politics, war, or religion? Problem solved! ... The Baer Facts Issue 86: Give your customers something tactile, tangible, and terrific. October 16, 2024. The Baer Facts Issue 84: Why helping still beats selling.

I told this story on stage last week, and an attendee told me, "but Jay, sometimes we just don't have time to answer inbound inquiries." Once I regained consciousness, I explained that if that were truly the case, the business should stop leading prospects to …

The Baer Facts Issue 91: Are You Overlooking the Customer Experience of Customer Feedback? Thank You A while back, I asked for your votes in the 2025 Global Gurus competition, where they name the world's top thinkers in different business categories.

Sure, I'll still get people to my website when they type "Jay Baer" into Google. Or even "Jay Baer keynote speaker". But increasingly, meeting planners won't type "best customer experience keynote speakers" into Google. They'll use something like Perplexity instead, because the distance between query and answer is much shorter.